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How to Select the Right HVAC Contractor

Whether you are shopping for new heating or cooling equipment, or need to have your current system repaired, it is always a good idea to do your research so that you select the right HVAC contractor. Selecting the right equipment and the right contractor can have a huge impact on the longevity and performance of the system in your Carrolton, Georgia home.

  • Look for the proper licensing. HVAC contractors must be licensed to work in this state, and be bonded, and insured as well. These credentials protect you and the contractor from certain problems that could arise.

  • Check for unresolved issues the contractor may have. The Better Business Bureau may have information about the contractor that shows you their rating and any resolved or unresolved consumer complaints.

  • Neighbors, friends, and relatives are also good sources for information about contractors. Referrals are a good option, as you get valuable feedback about the contractor or the company’s performance. Online reviews can also be helpful.

  • Look for proper certification. Choose a NATE (North American Technician Excellence) certified contractor for the highest levels of knowledge and customer satisfaction.

  • Keep experience in mind. It is important to know how long the company has been in business. Longevity is often a very good indicator of customer service and experience.

  • Put more weight on a factory authorized dealer. HVAC contractors who have authorized status with an HVAC equipment provider have insight regarding that equipment’s engineering and installation requirements. Being an authorized dealer may also make the warranty process easier should you experience any unlikely breakdowns while it’s still active.

  • Think ahead. Verify that the contractor provides emergency services at night and on weekends and holidays.

Merrell & Associates, Inc. has been providing service to Carrolton and surrounding areas since 1952. Our goal has always been to become a leading HVAC company in Georgia. We have therefore placed a focus on superior and reliable service by employing the best contractors. Call us today at 770-872-4171 to learn more about our HVAC services.

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